Platform Rules & Terms

Eligibility

• Players must be at least 18 years old and have a valid account on Exodus.
• Only one account per person is allowed unless explicitly permitted by Exodus.
• Exodus reserves the right to suspend or ban accounts suspected of fraud or abuse.

Wallet & Transactions

Your wallet stores EXUS (platform currency). EXUS is credited when you fund via supported payment methods (e.g. Paystack). All wallet actions are recorded in your transaction history.

• Funding: When a payment is confirmed your EXUS balance is updated immediately and a transaction is recorded.
• Conversion: 1 ₦ → 1 EXUS by default (can be changed by Exodus announcements).
• Security: Keep your account credentials secure. Exodus will never ask for your password by email.
• Refunds: Refunds are issued only in accordance with our payment provider rules and internal review.

Ticket Purchase & Availability

Games are sold as a fixed number of slots. Each ticket purchase reduces available slots by one (or more depending on selection).

• Tickets can only be purchased by logged-in users with sufficient EXUS balance.
• Ticket price and number of slots are shown on each game's page. The admin sets these values.
• When all slots are sold the game status becomes Completed and no further tickets can be bought.
• Ticket purchases are processed atomically — once confirmed the transaction cannot be reversed except via support review.

Gameplay & Winner Selection

• Games operate as described on the game page. Some use random draws, others use deterministic selection — rules are stated per game.
• Winners are selected using the algorithm described on the game page. Winning draws and results are logged.
• In the event of a tie, the tie-break mechanism shown in the game description applies.
• Exodus reserves the right to cancel or void a game if significant technical issues occur; affected users will be refunded EXUS.

Prizes & Fulfilment

• Prizes described on each game page are accurate at time of posting. Exodus will contact winners using their registered email/phone.
• Physical prize delivery costs and timelines are described per offer. Some prizes may require identity verification and shipping information.
• If a winner cannot be contacted after a reasonable period, rules for reallocation (if any) will apply as described per game.

Responsible Gaming

Exodus encourages responsible participation. Set limits on how much you spend and play for enjoyment.

• If you suspect problem play, please contact support to pause or close your account.
• Exodus may implement or require spending/wallet limits for accounts at our discretion.

Disputes & Appeals

• Any dispute should be raised within 14 days of the transaction or result via support@exodusgroup.ng.
• Provide transaction ID, screenshots, and a clear explanation. We investigate and aim to respond within 5 business days.
• Decisions made by Exodus after investigation are final, except where legal/regulatory obligations require otherwise.

Data & Privacy

We collect and store data to operate the platform (see Privacy Policy). By using Exodus you consent to our data practices.

Contact

Questions? Email support@exodusgroup.ng